Help Center
cbajr Frequently Asked Questions
From opening an account to bonuses, payments, and security — get clear answers on every topic.
After joining cbajr, players often have many questions — how to deposit money, how to bet on which games, what the bonus terms are, and how to keep their account secure. This page has been put together with detailed answers to the most frequently asked questions from Bangladeshi players. See the questions and answers organized by topic below.
Section 01
Account and Registration
To open an account at cbajr, you need an active mobile number, an email address, and your Bangladeshi National ID details. The registration process is fully online and takes just a few minutes. Please note that only those aged 21 or above can open an account.
Go to the cbajr Login page and enter your registered mobile number or email along with your password. After logging in, you will be taken directly to your dashboard, where you can access your wallet, betting history, and all games. If you forget your password, use the "Forgot Password" option.
No. Under cbajr's rules, only one account is allowed per person. Creating multiple accounts may result in all accounts being suspended and balances being forfeited. One account is all you need to stay secure.
For KYC verification, you need to upload clear photos of both sides of your National ID along with a selfie. Verification is usually completed within 24 hours. Withdrawals may be limited until verification is done, so it is best to complete it early.
Click the "Forgot Password" link on the login page. An OTP will be sent to your registered email or mobile. Use the OTP to set a new password. Use a strong password — a mix of uppercase and lowercase letters, numbers, and special characters.
Section 02
Deposits and Withdrawals
Money sent via bKash usually appears in your cbajr wallet within a few minutes. Save your transaction reference number as it will be useful if you need to contact support. The minimum deposit amount is ৳200.
Yes. You can also deposit at cbajr easily via Nagad, Rocket, and Upay. The minimum deposit for each method is ৳200 and the process is fully secure. Bank transfer deposits are also possible.
The minimum withdrawal amount at cbajr is ৳800. After submitting a withdrawal request, the money usually arrives within 15 minutes to 2 hours. Bank transfers may take a little longer.
cbajr does not charge any extra fees of its own for deposits or withdrawals. However, mobile banking operators (bKash, Nagad, Rocket, Upay) may apply their own service charges — check with the relevant app or provider for details.
Yes, bank transfers at cbajr are fully secure. Withdrawals are available to major banks including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank. Bank transfers may take 15 minutes to 2 hours, and account verification must be complete.
Section 03
Games and How to Play
Go to the Cricket Betting section and select your preferred match from the BPL match list. You can place bets on various markets including match winner, toss, top run scorer, and over/under. Review the odds and stake carefully before confirming your bet.
Yes, cbajr is fully mobile-friendly. You can play all games by visiting cbajr.lat directly from any Android or iOS device browser — no separate app download is needed. The interface adapts well even on smaller screens.
RTP (Return to Player) is the theoretical percentage of total bets that a game returns to players over the long term. A higher RTP is theoretically more favorable for the player. However, each spin or bet is independent and RTP is an average figure — it is not a guarantee for every session.
cbajr Casino features live dealer games from Evolution Gaming and Ezugi — including Live Blackjack, Live Roulette, Live Baccarat, and Teen Patti along with other table games. You get the experience of playing with a real dealer in real time.
cbajr only offers games from recognized and established game providers — such as Pragmatic Play, PG Soft, JILI, and Spribe. Games from these providers run on certified Random Number Generator (RNG) technology, which keeps results completely random and unbiased.
Yes, cbajr offers in-play or live betting on T20, IPL, and other international cricket tournaments. You can place bets at changing odds while the match is in progress. Use the live scorecard and statistics to place bets wisely.
Section 04
Bonuses and Promotions
cbajr offers new players a 150% bonus on their first deposit, up to a maximum of ৳5,000. That means if you deposit ৳2,000 you will receive an extra ৳3,000. The bonus is automatically added to your account after the first deposit.
The wagering requirement for the cbajr welcome bonus is 25x. This means you must wager 25 times the bonus amount before you can withdraw it. For example, if you receive a ৳1,000 bonus, you must complete a total of ৳25,000 in bets.
The cbajr VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Your tier advances through regular play and the weekly cashback increases at each level — from 0.3% at Bronze up to 1.5% at Diamond. The more active you are, the faster you progress.
Cashback is credited to your wallet each week according to your VIP tier. Diamond members receive up to 1.5% weekly cashback. Cashback is ready to use immediately and can be withdrawn once it has been added.
Yes, cbajr offers special promotions and bonus offers during Eid, Pohela Boishakh, and other festivals. These offers are available for a limited time, so check the promotions page regularly or ask via 24/7 live chat support.
Section 05
Safety and Responsible Gaming
cbajr uses SSL encryption technology to keep all data secure. Your personal and financial information is not sold or shared with third parties. Read our privacy policy for full details.
cbajr is for those aged 21 and above only. Uploading a National ID is mandatory as part of the age verification process. Minors are not permitted to open accounts or play games.
cbajr treats responsible gaming as its top priority. You can set deposit limits, temporarily pause your account, or activate self-exclusion. Visit the responsible gaming page for details or contact us via live chat.
Once self-exclusion is activated, your account will be completely locked for a set period and you will not be able to log in or place bets during that time. This option is available from 7 days up to a permanent exclusion. Activate it through live chat support.
The cbajr support team is available 24/7 via live chat in Bengali. You can also reach us by email: [email protected]. Our support agents will quickly resolve any issues related to accounts, payments, and games.
Still have questions?
Our support team is available 24 hours a day, 7 days a week in Bengali. Chat with us directly via live chat or reach out by email.
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